Biman launches investigation, reforms after series of technical glitches
The Biman Bangladesh Airlines has announced immediate and long-term measures to ensure flight safety and service reliability in response to a series of recent technical malfunctions of its flights.
In a statement issued Tuesday (August 19), the national carrier said that ensuring passenger safety remains its highest priority, and that full investigations and accountability measures are being implemented for each incident.
Several flights, particularly involving Boeing aircraft, have experienced technical issues in recent weeks. The most recent occurred on August 11, when a Dash-8 Q400 operating on the Dhaka–Chattogram route encountered a mechanical failure. An earlier incident involved a malfunction in the toilet flush system on a Dhaka–Abu Dhabi flight.
A four-member high-level committee has been formed to investigate technical issues reported between July 1 and August 13. The committee will review flight-wise maintenance records, assess operational procedures, and determine if negligence or staff oversight played a role. The report is expected within 10 working days.
Personnel changes have already begun. One engineering officer has been reassigned as disciplinary action, and another in Chattogram has been issued a show-cause notice. Additional staff changes are under consideration.
To boost emergency readiness, Biman has ordered additional aircraft wheels and will stock them at key outstations including Jeddah, Dubai, Madinah, Dammam, Abu Dhabi, and Sharjah. Meanwhile, an investigation has been ordered into a tyre burst incident in Jeddah, led by the Director of Flight Operations.
Technical oversight has also been intensified under the direct supervision of Biman’s Director of Engineering and Material Management. A dedicated night maintenance shift was introduced on August 18 to ensure 24/7 technical monitoring.
Biman is also reviewing its inventory and spare parts system. Discussions with Boeing are underway to revise the Component Services Programme (CSP) list, with plans to align spare parts stocks with the Recommended Spare Parts List (RSPL). A data-driven Tailored Part Package (TPP) is also being considered.
In addition, Biman has launched recurrent training programmes for its engineering team and has initiated a new recruitment process for apprentice mechanics to expand its technical workforce and strengthen internal capabilities.
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